We offer free worldwide shipping on all orders!
Due to delays experienced from COVID-19, please allow 10 - 20 business days for delivery. Most orders are received within 20 business days. Additionally items from each order may ship separately, so you may receive your items at varying times. If you have any concerns, please contact us at email@example.com.
If your order is lost in transit or damaged from shipping, contact firstname.lastname@example.org and we will send you a replacement at no cost.
We pride ourselves on the quality of the Avaleux Collections, and as a result we offer a 2-year guarantee on all pieces to support this. This guarantee is voided if piece(s) are damaged from result of lack of care or misuse. If there is anything wrong with your order and/or you are dissatisfied, you can contact our customer service team and we'll come to a solution of either a refund or replacement depending on the situation. Valid evidence will need to be provided of any defects.